Last Updated: October 25, 2024
Effective Date: November 25, 2024
Version: 1.0

This Privacy Policy ("Policy") describes how DREAMERY INC ("Company", "we", "us", or "our"), a Wyoming corporation with its principal place of business at 5830 E 2ND ST, STE 7000 #11387, CASPER, WY 82609, USA, collects, uses, processes, and protects your personal information when you use our astrological and entertainment services, website, mobile applications, and Telegram bot (collectively, the "Services").

This Policy is an integral part of our Terms of Service ("Terms") and should be read in conjunction with them. By using our Services, you agree to the collection and use of information in accordance with this Policy. We take your privacy seriously and are committed to protecting your personal information while providing you with a personalized and meaningful experience through our Services.

1.1 Key Definitions

In addition to terms defined in our Terms of Service, this Policy introduces several important concepts related to your privacy. Personal Information means any information relating to an identified or identifiable natural person, whom we refer to as a Data Subject. When we discuss Sensitive Personal Information, we're referring to particularly private details such as your birth date and time, birth location, astrological readings and interpretations, health-related information, financial information, and government-issued identification numbers.

Throughout this Policy, when we refer to Processing, we mean any operation performed on Personal Information, whether or not by automated means. As the Data Controller, DREAMERY INC determines the purposes and means of Processing Personal Information. We may also work with Data Processors, which are third parties that Process Personal Information on our behalf under strict contractual obligations.

The nature of our astrological services requires us to collect certain information about you to provide accurate and personalized experiences. We collect information in several ways: directly from you, automatically through your use of our Services, and sometimes from third parties.

2.1 Information You Provide to Us

When you create an account and use our Services, you entrust us with various types of information. This begins with basic account information, including your name, email address, and location. Given the nature of astrological services, we also collect specific temporal and spatial data about your birth, including your date of birth, time of birth, and place of birth. While providing a profile picture is optional, it can help personalize your experience and build trust within our community.

For our professional Astrologers, we collect additional information necessary to verify their expertise and facilitate their services. This includes professional qualifications, work experience, educational background, and various certifications. We also collect necessary financial and identification information to process payments and comply with legal requirements.

Your communications with us and within our platform are also collected and stored. This includes your questions, requests for readings, feedback about our Services, and any support interactions. We maintain these records to provide better service, resolve issues, and continuously improve our offerings.

2.2 Information We Collect Automatically

As you use our Services, our systems automatically collect certain technical information that helps us ensure smooth operation and optimal performance. This includes information about your device, such as its type, operating system, and browser details. We track how you use our Services, including which features you access and when you access them, to provide a more personalized experience and improve our platform.

Location information plays a crucial role in astrological calculations and interpretations. While we can approximate your location through your IP address, some features may require more precise location data, which we only collect with your explicit consent. We also note your time zone to ensure accurate timing for readings and consultations.

2.3 Information from Third Parties

To provide comprehensive and secure services, we sometimes receive information about you from trusted third parties. This may include verification of your identity through specialized services, processing of payments through our payment provider Stripe, and analytical data that helps us improve our Services. If you choose to connect your social media accounts, we may receive additional information from these platforms, always in accordance with their privacy settings and your permissions.

Our use of your information serves multiple purposes, all aimed at providing and improving our astrological services while maintaining the highest standards of privacy and security. We take great care in handling your information, particularly the sensitive details required for astrological calculations and interpretations.

3.1 Core Service Provision

The primary use of your information is to deliver our astrological services effectively and accurately. This includes generating natal charts, providing interpretations, and facilitating connections between clients and astrologers. Your birth data, including the precise time and location, is essential for creating accurate astrological calculations and meaningful interpretations. We process this information through our secure systems, combining traditional astrological knowledge with modern technological capabilities.

When you interact with our platform, we use your information to maintain and personalize your account, process your requests for readings or consultations, and ensure seamless communication between you and our professional astrologers. Your communication history and preferences help us provide more personalized and relevant experiences over time.

3.2 Service Improvement and Development

We analyze how our Services are used to make them better and more intuitive. This includes studying patterns in user behavior, identifying areas where users might need additional support, and developing new features that better serve our community's needs. When conducting such analyses, we primarily use aggregated or anonymized data to protect your privacy while still gaining valuable insights into how we can improve.

The feedback you provide, along with data about how you interact with our platform, helps us understand which features are most valuable and which areas need enhancement. This continuous improvement process ensures that our Services remain at the forefront of digital astrological practice while meeting the evolving needs of our users.

3.3 Security and Fraud Prevention

Protecting your information and maintaining the integrity of our platform requires constant vigilance. We use your information to verify your identity, protect against unauthorized access, and prevent fraudulent activities. This includes monitoring login attempts, tracking unusual activity patterns, and verifying transactions to ensure they are legitimate.

For professional astrologers on our platform, we conduct thorough verification processes to maintain the quality and trustworthiness of our Services. This includes validating credentials, monitoring performance, and ensuring compliance with our professional standards and ethical guidelines.

3.4 Communication and Support

We use your contact information to send important updates about our Services, respond to your inquiries, and provide customer support. This includes sending confirmations for bookings and transactions, notifications about your consultations, and important updates about your account or our Services.

When you reach out to our support team, we use your information to understand your history with our platform, verify your identity, and provide more effective assistance. This allows us to offer personalized support that takes into account your specific circumstances and previous interactions with our Services.

3.5 Marketing and Promotional Communications

With your consent, we may use your information to send you promotional materials about our Services, including special offers, astrological insights, and educational content. We strive to ensure these communications are relevant and valuable to you, based on your interests and interaction history with our platform.

You maintain control over these marketing communications and can opt out at any time through your account settings or by following the unsubscribe instructions included in each communication. Your decision to opt out of marketing communications will not affect your access to our core Services or important account-related notifications.

We understand the sensitive nature of astrological data and personal information. Our approach to sharing data is guided by necessity, security, and respect for your privacy. We share your information only in specific circumstances and with appropriate safeguards in place.

4.1 Sharing with Service Providers

To operate our platform effectively, we work with carefully selected service providers who assist us with various aspects of our operations. These providers include cloud storage services, payment processors, analytics providers, and customer support tools. Each service provider is contractually obligated to use your information only for the specific purpose of providing their service to us and must maintain appropriate security measures.

When we use third-party payment processors, particularly Stripe for handling financial transactions, we ensure they maintain the highest levels of security and compliance with financial regulations. These providers receive only the information necessary to process your payments securely.

4.2 Sharing with Astrologers

Professional astrologers on our platform receive access to specific client information necessary for providing accurate astrological readings and consultations. This includes birth data, consultation history, and communication records relevant to their services. All astrologers must agree to strict confidentiality requirements and data protection standards before gaining access to any client information.

We carefully monitor how astrologers use client information and maintain systems to prevent unauthorized access or misuse. Astrologers can access only the information of clients who have specifically requested their services or have agreed to share their information for consulting purposes.

4.3 Legal Requirements and Business Transfers

There may be circumstances where we are legally required to share your information. This includes responding to legal processes, complying with regulatory obligations, or protecting our rights and the safety of our users. In such cases, we carefully review each request to ensure it is legally valid and share only the information necessary to comply with the requirement.

In the event of a business transfer, such as a merger, acquisition, or asset sale, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information through our platform and email communications. The new owner will be bound by the terms of this Privacy Policy with respect to your information.

5.1 Security Measures

We implement and maintain appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, access controls, secure development practices, and regular security assessments.

Our security infrastructure is regularly updated to address new threats and vulnerabilities. We use industry-standard protocols and technologies to secure our systems, including advanced encryption methods, firewalls, and intrusion detection systems. While we implement strong security measures, no system can guarantee absolute security, and we encourage users to maintain good security practices on their end.

5.2 Data Retention

We retain your personal information for as long as necessary to provide our Services and fulfill the purposes outlined in this Policy. The specific retention period depends on several factors, including:
- The nature of the information and its sensitivity
- The purpose for which it was collected
- Legal and regulatory requirements
- Operational needs and service improvement

When information is no longer needed, we securely delete or anonymize it. You may request deletion of your account and associated information at any time through our platform. However, we may retain certain information as required by law or for legitimate business purposes, such as maintaining financial records or resolving disputes.

6.1 Access and Control

We believe in giving you control over your personal information. Through your account settings, you can:
- View and update your personal information
- Change your communication preferences
- Manage your privacy settings
- Request deletion of your account and associated data

These controls are designed to be user-friendly and accessible, allowing you to make informed decisions about your privacy. If you need assistance exercising any of these rights, our support team is available to help.

6.2 User Rights Under Different Jurisdictions

Different jurisdictions provide specific rights regarding personal information. We honor these rights regardless of your location, subject to applicable laws and regulations.

For European Union and United Kingdom users, you have specific rights under GDPR and UK GDPR, including the right to access, correct, delete, restrict processing, and port your personal information. You also have the right to object to processing in certain circumstances and to withdraw consent where processing is based on consent.

For California residents, you have rights under the CCPA/CPRA, including the right to know what personal information we collect and share, the right to delete your personal information, and the right to opt-out of the sale of personal information. We do not sell personal information as defined by the CCPA.

For users in other jurisdictions, we strive to provide similar levels of control over your personal information while complying with local privacy laws and regulations.

7.1 Cross-Border Data Processing

As a global service provider, we may transfer your information across international borders to provide our Services effectively. When we transfer personal information outside its country of origin, we implement appropriate safeguards to protect your information and comply with applicable data protection laws.

For transfers from the European Economic Area, we rely on approved data transfer mechanisms such as Standard Contractual Clauses and adequacy decisions. We may also process some data locally in specific regions to comply with local requirements and optimize service delivery.

7.2 Data Localization Requirements

We maintain primary data storage facilities in the United States and Europe. However, we also comply with data localization requirements in various jurisdictions.

Our Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information promptly.

If you are a parent or guardian and believe we may have collected information about a child, please contact us immediately. We will investigate and delete any such information from our records.

9.1 Use of Cookies

We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us understand how you use our Services, remember your preferences, and provide personalized features.

Our cookie usage falls into several categories:
- Essential cookies necessary for platform functionality
- Performance and analytics cookies that help us improve our Services
- Functionality cookies that remember your preferences
- Targeting/advertising cookies (only with your consent)

You can control cookie settings through your browser preferences, though disabling certain cookies may limit your access to some features of our Services.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make material changes to this Policy, we will notify you through our platform, email, or other appropriate means before the changes take effect.

We encourage you to review this Policy periodically to stay informed about our privacy practices. Your continued use of our Services after any changes to this Policy constitutes your acceptance of the updated terms.

If you have questions, concerns, or requests related to your privacy or this Policy, please contact us at:

Privacy Team
DREAMERY INC
5830 E 2ND ST, STE 7000 #11387
CASPER, WY 82609
USA

Email: thestellarwink@gmail.com

We will respond to your inquiry as soon as possible and within any timeframes required by applicable law.

This Privacy Policy was last updated on October 25, 2024, and takes effect on November 25, 2024.